Hi, my name is Allen Philips and I started ALPHA GX Logistics with the desire to provide superior customer service and to ensure that your cargo will be delivered with professionalism by seasoned and experienced couriers.
I have over 20 years of experience in the transportation, warehousing, 3PL, delivery, and logistics industries. I have worked with other courier companies in the past and was surprised by the general lack of attention and professionalism that many couriers brought to the customer. Working in homecare has taught me the value of a satisfied customer that really appreciates when a person goes the extra mile to make sure they are happy and comfortable with the delivery person.
My goal is to ensure that these same standards are met every time, every day, no matter what challenge the delivery may bring. I want to bring ‘customer service’ back to the delivery industry; you will never be seen as ‘just a number’.
Again, we will go to extraordinary lengths to make sure that you are satisfied with our services, from the most basic to the most complex. Every problem has a solution, and we specialize in solving any issues that may come up. You have our guarantee that we will make anything and everything right if you are dissatisfied with any component of our partnership.
A productive, efficient, and streamlined partnership brings benefits to all parties involved, and we will commit ourselves to being someone you can count on. I have partnered with different vendors, customers, and even competitors through the past two decades to produce results that bring satisfaction, no matter what it takes.
